Privacy Policy

1. General Information

We (“Besedi DOOEL Skopje”, based in Skopje, Republic of North Macedonia) process your personal data in accordance with the Law on Personal Data Protection (LPDP) and applicable regulations.
This Privacy Policy explains what data we collect, why we process it, how we protect it, and what your rights are.

2. Data We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Other details you voluntarily provide via contact or booking forms
  • Technical information such as IP address, browser type, and cookies

3. Purpose of Data Processing

We process personal data for:

  • Responding to your inquiries and providing services (language lessons, proofreading, translations, etc.)
  • Executing contracts and issuing invoices
  • Marketing communications (only with your consent)
  • Improving our website and user experience

4. Legal Basis for Processing

We process your data based on:

  • Your explicit consent
  • Contractual obligations
  • Legal requirements or legitimate business interest

5. Data Retention

Your personal data is stored only as long as necessary for the purposes it was collected or as required by law.

6. Your Rights

According to the LPDP, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time

You may exercise these rights by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

7. Data Protection and Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

8. Data Transfers

If data is transferred outside North Macedonia, we ensure that adequate data protection safeguards are in place.

9. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand user behavior and improve performance. You can control or disable cookies through your browser settings.

10. Contact Information

For any questions regarding privacy or to exercise your rights, please contact us:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +389 77 669 544